Privacy

FosterTalk is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1.The information we collect and how we use it

When you become a member of FosterTalk and use our services, including our website, we need to know your name, postal address, e-mail address and telephone number. We also retain information relating to ethnicity, gender and birth dates as provided on your FosterTalk registration form.

We gather this information to allow us to process your registration and operate security on the website. The relevant information is then used by us, our agents and sub-contractors and to communicate with you on any matter relating to the conduct of your account and the provision of the FosterTalk website and associated services in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties which will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you to ask you for your feedback and comments on our services.

We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to enquiries@fostertalk.org.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to enquiries@fostertalk.org

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to enquiries@fostertalk.org

2.Our use of cookies

Cookies are used for operational purposes within the website.

3.How we protect your information

The internet is not a secure medium. However, the FosterTalk website incorporates a username and password security scheme to control access to the site. Your details are kept on a server where every reasonable care has been taken to ensure the security of your data.

We also keep your information confidential. The internal procedures of FosterTalk Limited cover the storage, access and disclosure of your information.

4.Sale of business

If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5.Updating your details

If any of the information that you have provided to FosterTalk changes, for example, if you change your e-mail address or name or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to enquiries@fostertalk.org.

6.Your consent

By submitting your information, you consent to the use of that information as set out in this policy. If we change our privacy policy, we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. We will also place a notice on our website should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information, you consent to these transfers.

7.How to contact FosterTalk

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments, please send an e-mail to enquiries@fostertalk.org.