LGSCO: Children’s Statutory Complaint’s Procedure New Guide luanched

The Local Government and Social Care Ombudsman has launched a new guide to help local authorities handle complaints under the children’s services statutory complaints process. The guide shares lessons from previous investigations about how councils should apply the regulations and statutory guidance, and addresses the common questions received.

Further information and a link to download the guide are on the LGSCO website.

Leave a Reply

Your email address will not be published.