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Counselling Helpline

24-hour counselling 

We all need a little extra support at times. That’s why we offer around-the-clock confidential counselling  delivered by a team of clinically trained and qualified experts who are BACP accredited – British Association for Counselling and Psychotherapy.

Offering a confidential*, professional telephone and online counselling service can help foster families proactively manage stress and help overcome emotional issues, by providing immediate emotional support, advice and practical information, 24 hours a day, 7 days a week, 365 days a year.

Our counselling is designed to help you with a wide range of work, family and personal issues. From work-life balance to childcare information, relationships to workplace issues, health and well-being, our advisors can support you on the issues that affect all of us at some point in our lives. Topics include, but are not limited to:

  • Work-life balance
  • Relationships
  • Childcare information
  • Health and well-being
  • Debt
  • Disability and illness
  • Careers
  • Bereavement and loss
  • Stress
  • Elder care information
  • Life events
  • Immigration
  • Anxiety and depression
  • Family issues
  • Bullying and harassment
  • Education
  • Consumer rights
  • Workplace pressure

Counselling must be confidential, appropriate and available at the right time to have a positive effect, and that’s where we make a difference. And if members need further support, we’ll signpost and help you to know how and where to find it.

FosterTalk members and their birth or adopted children aged 16+ can use FosterTalk’s counselling service, where the frequency and duration of their calls is unlimited.

Members can call about any matter whether or not it’s related to fostering.  Please login for access.

*All contact with FosterTalk is treated with the strictest of confidence unless there are serious concerns of a safeguarding nature.